originally posted on 8/9/2023 6:50:00 AM
Guests with special needs that prevent them from waiting in a conventional attraction queue can take advantage of a new accessibility pass at Universal Orlando Resort and Universal Studios Hollywood.
Starting today, guests requesting attraction queue accommodations must obtain an Individual Accessibility Card (IAC) from the International Board of Credentialing and Continuing Education Standards (IBCCES) by registering online 48 hours before they visit
the Florida and California theme parks.
During the IAC registration, guests must upload documentation, including contact information and a statement from a medical provider, government entity, or educational support professional related to their requested accommodations. Once all requirements
for an IAC are met, a Universal Team Member will contact the cardholder to discuss their request for an attraction queue accommodation.
Only IBCCES can issue the IAC, not Universal Orlando Resort or Universal Studios Hollywood. The IAC does not guarantee entry to an attraction, and any special accommodations or benefits provided are at the sole discretion of that attraction.
The IAC card is good for one year following the registration date and can be updated/renewed as often as needed.
In addition to Universal Orlando and Universal Studios Hollywood, other theme parks that currently accept the IBCCES IAC include Sesame Place in Philadelphia and Six Flags parks throughout the U.S.
For more information about the new pass for disabilities and special needs, you can refer to the “Accessibility Info” page on the individual park websites.
#ACENewsNow